Privacy Policy

We (Hermes Solutions Co., Ltd.) value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Yangon House mobile application (the “App”), which provides real estate services and connects users with service providers such as builders, hardware stores, air conditioning specialists, home automation companies, and other household solution providers. By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use the App:

1. Personal Information
   Name, phone number, email address, and account credentials when you register.
   Identification details if required for property or service transactions.
2. Property & Service Information
   Property details you list for rent, sale, or purchase.
   Service requests you submit to service providers (e.g., repair, installation, or construction).
3. Usage Information
   App activity logs, preferences, and interaction with features.
   Device and network information (IP address, device ID, operating system, etc.).
4. Location Information
   With your permission, the App may access your location to suggest nearby properties or service providers.

2. How We Use Your Information

• To provide, operate, and improve the App’s features and services.
• To facilitate communication between users and service providers.
• To verify service providers and maintain a trusted platform.
• To process property listings, bookings, and service requests.
• To send important updates, notifications, or promotional offers (with your consent).
• To comply with legal and regulatory requirements.

3. How We Share Information

• With Service Providers: To connect you with service providers you choose.
• With Real Estate Agents / Agencies/Companies: When you engage in property-related services.
• With Business Partners: For promotions, offers, and collaborations (with your consent).
• For Legal Purposes: When required by law, regulation, or legal process.
• For App Functionality: With third-party tools (e.g., payment gateways, analytics providers) strictly for operational purposes.

We do not sell or rent your personal information to third parties.

4. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information as long as your account is active or as needed for service delivery. You may request deletion of your data by contacting us (see Section 9).

6. Your Rights

• Access and request a copy of your personal information.
• Update or correct your personal data.
• Request deletion of your account and related data.
• Withdraw consent for data processing (where applicable).

7. Children’s Privacy

The App is not directed at children under 18. We do not knowingly collect personal information from minors.

8. Third-Party Links & Services

The App may contain links or integrations with third-party websites and services. We are not responsible for their privacy practices. Please review their policies before providing personal information.

9. Contact Us

Hermes Solutions Co., Ltd.
Email: hermes@solutions.com.mm
Phone: 09262655426 / 09266969192
Address: No. 268, Tharaphi Street, 34 Ward, North Dagon, Yangon, Myanmar
Website: hermes.solutions.com.mm

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be notified through the App or by other appropriate means. Continued use of the App after changes indicates acceptance of the updated policy.